On-Site Support
With the growing popularity of cloud-based services, most IT support tasks are done remotely. But there are still issues where on-site solutions are either desired or required. We always send a technician to your site for problems we cannot solve remotely. We also offer regularly scheduled on-site services. Talk to us about our on-site support plans to see which one is best suited for your needs.
Remote IT Support
The most common tech support solutions needed are end-user issues, such as inability to connect to the internet, a slow or “frozen” computer, lost passwords, inability to print, or difficulty logging in. We can solve these IT problems remotely using tools that allow full access to your network and systems. KaMIT remote support technology services include installation of software, cloud services, advanced troubleshooting and repairs of applications, and more. Cost-effectively keeping your staff up and running.
Server and Workstation Management
One of the most important ways service providers can protect your business from cyber attacks is to keep your software and operating systems up to date. Failure to do so means you not only miss out on new features, you also open the door wide to hackers who look for companies that haven’t bothered with the latest security updates. If you lack the staff to manage this on a regular basis, KaMIT will take over responsibility for this critical task to ensure business continuity with automated software updates, patch solutions, and security updates, including full endpoint protection.
Network Monitoring and Management
Want to keep your IT environment running at top performance? KaMIT provides around-the-clock monitoring and management of all the components in your network, including routers, firewalls, and switches. Our automated systems detect and report failures of devices and connections as we proactively monitor your computers, servers, and other network elements.
Backup and Disaster Recovery (BDR)
Today’s businesses are creating more data than ever before, and protecting that data is a priority. This calls for a robust data backup and disaster recovery solution that forms the foundation for business continuity. Your data backup and disaster recovery system is one of the most important investments for protecting your company. KaMIT helps you choose, deploy and manage the backup and recovery solution that’s best for your business. We offer multiple options that will meet your backup and recovery needs.
Cybersecurity
Cybersecurity is a critical concern for businesses of all sizes, as cyber threats evolve in sophistication and frequency. To effectively combat these threats, many organizations lack the necessary resources in-house and thus turn to Managed IT Service Providers (MSPs) for robust protection. MSPs like KaMIT offer state-of-the-art, next-generation cybersecurity solutions that are crucial for maintaining the integrity and security of business operations.
Hardware and Software Procurement
Evaluating, purchasing, and installing hardware and software is a time-consuming process. KaMIT has the knowledge and skills to help you determine the right licensing agreements and hardware for your business. We manage the procurement process end to end. From installing, maintaining, and upgrading your systems, through to retiring old hardware. Our solutions also allow for better pricing thanks to our bulk-buying power and our direct relationships with many key distributors.
Microsoft Office 365 Licensing
KaMIT is a Microsoft Partner with many years of experience in providing solutions and services for Microsoft applications, including Office 365, Azure and SharePoint. We help your business select the right Microsoft products and plans, help you migrate from your current solution, and provide ongoing management along with our service desk. Your productivity software is another important cornerstone of our IT services! We can manage and support all 365 licenses and applications.
Bring Your Own Device and Mobile Support
When employees bring their own devices into the workplace, mobile device security becomes a challenge. Although mobile devices increase employee productivity, improperly managed devices can be a major security risk. Many clients rely on our IT team for advice on how to protect their mobile environment. Typically, we start with creating a custom Bring Your Own Device policy. We can also help you evaluate a Mobile Device Management (MDM) solution and other best practices for keeping your devices safe.
WIFI as a service
A subscription-based service that combines three key elements: infrastructure, software, and managed services. With WiFi as a Service, we have taken our proprietary methodology—developed over many years designing and installing large and small-scale wireless networks —and packaged virtually every aspect of a high-performing, secure WiFi network into one end-to-end solution. Did you know that we are managing WIFI networks with 50 access points, 20 switches and peeking at 1200 user at one site?